All Systems Operational

Shopify Operational
Shopify Admin Operational
Shopify API & Mobile Operational
Shopify Storefront Operational
Shopify Third party services Operational
BigCommerce Operational
BigCommerce Operational
Recharge Platform Operational
Recharge Analytics Operational
Recharge API Operational
Recharge Charge Processing Operational
Recharge Checkout Operational
Recharge Customer Portal Operational
Recharge Merchant Portal Operational
Recharge Webhooks Operational
Recharge Support Operational
In-App Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 12, 2026

No incidents reported today.

Nov 11, 2026

Resolved - From 4:10AM to 5:00AM EST, we experienced downtime across all production services due to a provider failure. During this time, services were unavailable. Merchants would have experienced delays in webhooks from us, eventually being delivered at recovery. We have run any missed jobs, they would have started and finished late, and queued all webhooks. Our Engineers are working with our Cloud provider regarding the resource failure.
Nov 11, 01:00 PST

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.